Frequently Asked Questions

Visit our Aligned Therapies online booking platform by clicking here.(www.alignedtherapies.com.au/book-online) Alternatively, call our friendly reception team on 9882 1182.

Any relevant information about your condition will help our therapists make an informed assessment. If possible, please bring along any X-rays, scans, test results or GP referral letters.

No, you do not need a referral if you are attending the clinic as a private patient. If you are attending as an EPC patient, or have been referred by a GP or specialist, then please bring along their referral letter.

At Aligned Therapies we have three types of consultations. An initial consultation (1 hour), a follow up consultation (30 minutes) and a long follow up consultation (1 hour). Please refer to our online booking platform for more details.

Please arrive 10 minutes early for your first appointment as you will need to fill out your new patient form.

Our therapists' fees reflect their years of education and experience. The price varies between each therapist, so please refer to our online booking platform (www.alignedtherapies.com.au/book-online)for more information.

At Aligned Therapies we welcome Work Cover, Veteran Affairs and TAC patients. Please let our reception team know of your intentions to claim. Bring along any documentation of your claim number, date of injury and any relevant employer or insurer details. TAC and Work Cover will cover a portion of the cost of treatment although please be aware that there is also an out of pocket cost associated for the patient.

If you are running late please give us a call as soon as possible. This allows us to reschedule your appointment, or if possible, you can continue to come in. If you cannot make your appointment, we require a minimum of 24 hours notice as we may be able to give your appointment time to another client. If we do not receive sufficient notice you will be charged for the missed appointment. To remind you of your appointment we will send you an SMS and/or email 2 days before your appointment.